vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel
Etisalat Nigeria is recruiting to fill the below position of:
Job Title: Engineer 3G Quality of Experience(QOE);
Location: Abuja,NG
Job Summary
Monitor, analyze and operate the 3G and Data Quality of Experience (QoE) systems and tools on the network in order to improve subscribers' network performance experience
Principal Functions
- Operate and monitor data QoE tool
- Analyze subscribers' KPIs on the data QoE system
- Deploy QoE software on subscribers' mobile terminals for data monitoring
- Prepare periodic reports on subscribers' data-related QoE activities
- Escalate to relevant functions to fix problems associated with the experience of subscribers on data
- Correlate output of data QoE tool with vendor's performance monitoring tools
- Contribute to systems engineering drive for solutions to optimize QoE in congested network situations
- Research, identify and propose solutions with regard to problems in current wireless, video and cloud technologies
- Maintain systems to measure performance against established QoE standards
- Follow up with Fault Management, NOC and BSSOP on data performance related alarms to achieve resolution
- Audit 3G data performance related parameters on scheduled bases
- Monitor and report trends in 3G data KPIs and traffic
- Create and maintain a 3G data customer complaints' tracker and follow up on all opened cases until resolution
- Study and propose ways of improving QoE for 3G data subscribers in light of QoS indicators and tools' output
- Monitor behavior of key 3G services data, voice, video and multi RAB offered by Etisalat Nigeria and ensure best QoE is maintained
Educational Requirements
- Bachelor's degree or HND in Electrical/ Electronics/ Communications and/ or Computer Engineering
Experience, Skills & Competencies
- At least two (2) years directly relevant post-NYSC work experience in network QoS within a telecoms business environment
- Ideal candidate must be able to demonstrate:
- Good problems solving skills
- Proficiency in Microsoft Office Word, Excel and Powerpoint
- Good understanding of 2G and 3G technologies
- Good communication and reporting skills
Application Closing Date
3th May, 2013
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: When the page comes up click on
New Jobs (Last 7 days), then click on
Engineer 3G Quality of Experience(QOE).