At protaxi we are all about excellence that's why we harmoniously connect riders and drivers. We ensure a smooth and relaxing commute between you and drivers by getting you picked up within minutes a ride request is made.
We are recruiting to fill the position below:
Job Title: ICT/Support Officer
Location: Lagos
Job Description
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Planning and undertaking scheduled maintenance upgrades
- Setting up accounts for staff, ensuring that they know how to log in
- Solving password problems
- Talking to clients and computer users to determine the nature of any problems they encounter
- Responding to breakdowns
- Investigating, diagnosing and solving computer software and hardware faults
- Repairing equipment and replacing parts
- Obtaining replacement or specialist components, fixtures or fittings
- Checking computer equipment for electrical safety
- Maintaining records of software licenses
- Managing stocks of equipment, consumables and other supplies
- Database management
- Database, hardware and network performance tuning
- Installation and administration of servers
- Management and configuration of switches, firewalls and routers
- Managing data center infrastructure
- Application and infrastructure security testing
- End to end resolution on technical issues
- Investigating and resolving customer queries to ensure that the system runs smoothly for our end users
Requirements
- In-depth knowledge of hardware and software
- Up-to-date knowledge of the latest IT and software trends
- Strong customer service ethos
- Ability to work well with people
- Strong communications skills
- Excellent organizational skills
- Ability to quickly establish good working relationships with clients
- Willingness to sometimes work unsociable hours
- Patience
- A logical mind
- Enthusiasm for continual learning
Application Closing Date
29th August, 2017.
How to Apply
Interested and qualified candidates should send their CV's to:
[email protected]