MTN Nigeria Recruits Senior Manager, ES Product Management

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
Job Title: Senior Manager, ES Product Management

Location: Lagos
Reporting To: General Manager, Enterprise Marketing

Job Description:

• Maintain effective working relationships with internal and external suppliers.
• Ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
• Review market and internal conditions and provide professional input and contribute to the development of strategies for ES Propositions and Marketing Relations, demonstrating an understanding of MTNN business strategies and needs of the customer.
• Develop detailed plans in support of approved strategies in respect of ES Propositions and Marketing Relations, organizing required resources, monitoring and periodically reporting progress of plans.
• Liaise with the Propositions and Product Development Group to identify gaps in the market where new products and propositions can be developed to provide valuable and competitive enterprise solutions.
• Use market gap analysis and segmentation data to make decisions on the update and churn of in-life products and services.
• Lead the In-Life Propositions and Product Management team and make professional propositions to meet targets for profitability and revenues, as agreed with the GM ES Propositions and Marketing Relations.
• Manage the integration of lines and GSM products into enterprise solution propositions for ES customers.
• Maintain in-life products and services within the distinct Enterprise Solutions brand and the “master brand” strategy managed by MTN Nigeria Marketing Group.
• Manage product withdrawal, ensuring that alternative solutions are available to customers, that a migration path to alternative services is properly planned and that the changes are effectively communicated.
• Manage each in-life product and service on a profit and loss account basis, using financial performance data to make individual product investment and withdrawal decisions.
• Work with the ES Communications Planning Manager to develop effective In-Life Marketing communications and process for enterprise solutions propositions, products and services, compatible with MTN Nigeria processes.
• Work with the Product and Value Pricing Manager, ES Marketing and MTN Finance groups to develop a competitive price to generate agreed margins for all in-life products and services and be the signing off authority for those piecing proposals.
• Use relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure targets are met or exceeded.
• Ensure full integration of quality management processes within all activities of Propositions and Product Development Group and ensure full compliance with telecommunications license provisions, sector regulations and competition laws.
• Ensure capture of sales data, monitor sales performance and trends and generate assessment reports and analysis for management review.
• Identify training and development needs for team members and manage related skills enhancement programmes to ensure enterprise targets are fully met.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Job Conditions: Normal MTNN working conditions. May be required to work extended hours. Occasional local travel as required.

Required Skills:

• A first degree from a reputable University.
• Training and certification in Project Management is desirable.
• A Masters degree (MBA/Msc) is desirable.
• Minimum of 12 years work experience comprising;
• 5 years in a Managerial role in the Telecoms/ICT industry or similar role.
• Over 5 years’ experience in managing end-to-end product development & management processes in a business solutions/B2B environment.
• Experience in product marketing or business development in an ICT/Telecoms environment will be an advantage.
• Commercial understanding of the Nigerian business environment and its trends and the co-requisite ICT needs and trends.
• Experience in leading and managing a virtual product team, motivating others to achieve targets.