Jbex Global Engineering Limited owners of Jbex solar, an EPC company that is active in the planning and implementation of alternative systems.
We are recruiting to fill the position below:
Job Title: Front Desk/Customer Relation Officer
Location: Rivers
Duties and Responsibilities
- Grant access to building by appropriate implementation of Visitor Policy.
- Answer incoming telephone calls, assist callers, take messages, provide information, and make referrals, and direct calls to staff members.
- Maintain a safe environment by monitoring security system and emergency pull cord system, using good judgment in contacting
- Appropriate personnel as needed.
- Provide accurate information regarding application procedures, waiting lists, vacancies and qualifications to both callers and walk-in clients.
- Provide assistance to residents requesting work orders or other forms as needed.
- Provide timely referral to the staff for appointments or other assistance.
- Maintain a professional and personable demeanor.
- Update and maintain client information and program tracking.
- Accurately document all activities.
- Notify appropriate supervisor and/or manager of any critical incidents or emergencies.
- Route incoming paperwork to appropriate staff members.
- Assist other departments with miscellaneous items.
- Provide monthly reports.
- Attend Management/ Services staff meetings and agency staff meetings.
- Participate in agency activities and committees as needed or desired.
Job Requirements
- An HND or Bachelor's Degree
- OND Degree Holders would also be considered if they have some experience in the field.
- Able to communicate well in English both written and spoken.
- Must be able to multi-task.
- Ability to work well under stressful conditions.
- General office clerical and computer skills required.
- Because of the nature of this work, position requires someone pleasant, personable, and patient and having a desire to be of assistance.
- Able to work with minimum day to day supervision.
Application Closing Date
30th October, 2017.
Method of Application
Interested and qualified candidates should submit their Curriculum Vitae to:
[email protected]
Note: Applicants should use their position as mail subject and also should affix a copy of their recent passport.