Bradfield consulting is a professional service firm created to provide human resource solutions for organizations of any size. Our goal is to help our esteemed clients eliminate issues bordering on having incompatible or inexpert employees.
We are recruiting to fill the position below:
Job Title: Technical Resource Officer - Africa
Location: Lagos
Job Description
- Receives and processes the most complex customer orders, inquiries and/or complaints covering items or products ordered, and supports customers through specialized technical or scientific knowledge/product applications.
- Pro-actively maintains an ongoing relationship with selected customers and sales staff, particularly those focused on technical applications of the product or service.
- Researches and obtains resolution of a variety of customer complaints and issues.
- Serves as link between customers and sales staff to assure responsiveness.
- Tracks order activity, and alerts appropriate staff of any potential delivery problems.
- Repairing motors and controls.
- Customer site support.
- Customer phone support.
- Onsite technical support for all customers.
- Administration work in terms of technical database (repairing motors).
- Assist and coordinate the training that takes place on all the products of the Company in CAF market including new employees
Requirements
- Electrical Electronics or Mechanical Engineering background.
- Minimum of 2 to 3 years working experience in similar Industry.
- Strong and sound technical background.
- Excellent communication and interpersonal skills.
- Technical certifications will be an added advantage i.e CCNA, ITIL Vs 3.
- Fluency in French is a compulsory requirement.
Application Closing Date
16th October, 2017.
How to Apply
Interested and qualified candidates should:
Click here to apply online