Kranite Nigeria Limited commits itself to becoming an international company and a major Supplier and Designer Architectural Hardwares in Nigeria. The company is best sourced for wide range of activities related to Stainless Steel Railings; Aluminum Railings; Burglary Proof; Stone Coated Roof; Office Partitions; Shower Cubicles; Furniture & Fittings.
We are recruiting to fill the position below:
Job Title: Field Engineer
Location: Lagos
Job Description
- Liaison and support of Kranite Nigeria Limited on a consultancy basis.
- Carry out vehicle inspections to confirm viability of repair, control of repair costs, and correct repair methods used.
- Ensure claims staff receive fast, accurate information regarding claim Vehicles, in line with their operational objectives.
- Develop communication channels with customers, staff and service providers.
- Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service.
- Report on and investigate any areas of possible fraud.
- When required, complete forensic examination of motor vehicles to establish the validity of the claims.
- Monitor and control average total loss values.
- Carry out occasional Locus Reports and possible fraud investigation, upon request of the Claims Department.
- Co-ordinate and resolve complaints as prescribed by company and regulatory guidelines.
- Provide technical support and a quality engineering resource to the claims department with regards to referred items within service levels.
Knowledge - Skills and Experience
- Excellent verbal and written skills with the ability to explain procedures without technical jargon.
- Compiling reports relating to Kranite Nigeria Limited performance.
- Above average letter writing skills for complaint procedures.
- Display integrity & balance diplomacy with assertiveness.
- Able to negotiate at all levels.
- Self-motivated, working with minimum supervision.
- Working as part of a team.
- Knowledge of Insurance Principles & Practices, types of cover, limit of liability, policy wording and terms.
- Knowledge of computerized estimating systems.
- PC literate.
- Full clean driving license.
- Minimum three years’ experience in motor vehicle estimating or Engineers environment.
Application Closing Date
11th December, 2017.
How to Apply
Interested and qualified candidates should submit their CV's to:
[email protected]