Trithel International Consulting Limited - Our client, a prestigious cinema in Lagos, seeks to employ a charming, extremely personable and customer oriented individual to fill the position below:
Job Title: Customer Service Representative
Location: Lagos
Job Description
- This individual will ensure that every customer’s guest experience is exceptional.
Responsibilities
- Assist guests to the cinema by providing them with options available to them to entertain them.
- Be fully equipped with the synopsis of films showing at the cinemas to adequately assist cinema guests.
- Handle customer complaints and provide swift resolutions to complaints.
- Continuously look for opportunities to improve customer service.
- Provide management with objective feedback obtained from guests to the cinema.
- Follow communication procedures, guidelines and policies.
Requirements
- Excellent oral and written communication skills.
- Excellent Interpersonal skills
- Passionate about children.
- Result Oriented and Problem solver.
- Creative.
- Age: 25-30 years.
Application Closing Date
8th December, 2017.
How to Apply
Interested and qualified candidates should send their CV's to:
[email protected] using the job title "Customer Service Representative" as the subject of the mail