Teclab Management Services Limited - Our client, a leader in the media and entertainment Industry with branches all over the country, seeks to employ the services of:
Job Title: Box Office Cashier
Location: Lagos / Calabar / Enugu
Reports To: Supervisor, Box Office
Role Expectations
The successful candidate’s specific functions include:
- Handling and managing payment properly.
- Effective stock management
- Take stock before and after sales.
- Adequate product knowledge
- Handling and maintaining equipment used in products production, such as popcorn, hotdog etc.
- Display excellent customer service
- Make certain guest service is friendly, helpful and fast
- Ensure the security of all box office cash and tickets
- Complete ticket purchase transactions by:
- Greeting each guest and identifying tickets requested
- Reading a computer screen, operating a keyboard or dispensing manual tickets
- Completing a credit card or Movie Watcher Rewards transaction or collecting cash and making accurate change
- Thanking the guest.
- Keep box office clean and well organized and update box office signage
- Distribute and understand how to operate movie equipment
- Enforce ratings to keep underage guests from accessing auditoriums with adult content
- Perform daily box office maintenance duties and complete various reports as needed
- Answer questions from guests and resolve any concerns
Role Target:
- This role is responsible for operating the box office selling movie tickets to guests.
- You are also to field questions about content, provide directions to the theatre, answer the phone, inform guests about prices/policies.
Qualification
- Minimum B.Sc in any related field.
Experience:
- Relevant 3 years’ experience in a similar role
Person Skills:
- Good Listening Skills
- Good People Skills
- Good influencing and problem solving skills
- Works independently as well as in a team environment
- Self-motivated and a self-starter.
- Possesses good analytical, interpersonal, and customer service skills
- Possess excellent public relations and communication skills;
- Ability to work accurately with attention to detail in a high volume sales environment
- Proficient guest service, administrative and follow-up skills
- Comfortable communication and cooperation with guests, supervisors, peers, subordinates, vendors or partners
- Ability to communicate and work effectively with guests in high-volume setting
- Good verbal communication skills as well as math and cash handling skills
- Ability to meet tight deadlines under minimal supervision
Application Closing Date
28th December, 2017.
How to Apply
Interested and qualified candidates should send their Applications and CV's to:
[email protected] using the job title and location as the subject of the mail. For example Box Office Cashier: Calabar.