ETAD Consulting Limited - Our client, a reputable Organization with the Head Office in Lagos, is recruiting suitably qualified candidates to fill the position below:
Job Title: Business Relation/Client Service Manager
Location: Abeokuta, Ogun
Job Description
Candidate will be expected to:
- Provide leadership for the Business Development team in management of new accounts/opportunities.
- Be responsible for managing a team of market research, business research, client database building & management, Business opportunity analysis, Lead generation etc.
Relationship Management:
- Oversee a portfolio of clients and proactively develop, manage, and enhance long-term client relationships at senior levels.
- Serve as an escalation point to internal teams and clients, maintaining a sense of urgency for all client deliverables and escalations.
- Provide leadership to staff on all aspects of strategy and delivery including talent management and coaching, process excellence, relationship management skills, communications, and presentation skills.
- Meet or exceed predetermined client satisfaction rates, revenue objectives, and profitability targets.
- Effectively collaborate with sales, strategy, technology and related teams.
Requirements/Qualifications
- Exclusively for Female with vast experience in client service, customer relations etc.
- Minimum HND or equivalent certification will be considered.
- Age: 25-30
Application Closing Date
26th January, 2018.
Method of Application
Interested and qualified candidates should send their CV's to:
[email protected] or
[email protected] with the "Job Title" as subject.