Teclab Management Services Limited - Our client, a leader in the Hospitality industry, requires the service of:
Job Title: Assistant General Manager
Location: Lagos
Core purpose of the Job
- Enhance customer dedication and expand the hotels clientele by strengthening our hotel’s reputation.
Job Brief
Support operations by supervising staff; planning, organizing, and implementing. Specific functions include:
- Assist in overseeing the daily operations of the hotel as well as provide strategic direction.
- Assist in planning and supervising the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.
- Guide employees to work as a well-functioning team.
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives.
- Plan activities and allocate responsibilities to achieve the most efficient operating model.
- Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits.
- Inspect facilities regularly and enforce strict compliance with health and safety standards
- Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
Job Specific Competencies (Skills/ Knowledge/ Attributes)
- Excellent Communication skills: Oral and written
- Financial Planning and Strategy
- Be up to date with Marketing Concepts and Positioning
- People Management Skills
- Territory Management
- Sales Planning / Competitive Analysis
- Understanding the Customer
- Client Relationships
- Ability to work under pressure
- Be a self-starter.
- Be very creative
- A good team player
- An effective leader
- Able to set examples and foster a climate of cooperation.
Attitude:
- Must be Friendly, honest, transparent and diligent in all dealings
Qualifications
- Degree in Business Administration, Hotel/Hospitality Management
Job Specification (Experience & Training):
- Academic and Professional: Degree in Business Administration, Hotel/Hospitality Management.
- Knowledge of hotel management software is an advantage
- Proven experience as Hotel Manager
- Knowledge of other languages is a plus
- Understand all hotel management best practices and relevant laws and guideline
Application Closing Date
13th February, 2018.
How to Apply
Interested and qualified candidates should send their Resumes to:
[email protected] Stating their location. e.g. Assistant General Manager- Lagos