Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality.
We are recruiting to fill the position below:
Job Title: Customer Care Executive
Location: Lagos
Job Description
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Maintaining customers focus at all times and answering to customer’s enquiries using the standard guidelines
- Maintaining working cognition of each customer process for various market segments and communicating issues to team manager.
- Handle customer inquiries both telephonically and by email
- Provide customers with product and service information
- Document all call information according to standard operating procedures
- Manage and resolve customer complaints
Requirement
- Candidates should possess relevant qualifications.
Application Closing Date
3rd February, 2018.
How to Apply
Interested and qualified candidates should send their CV's to:
[email protected] clearly stating the Position and Location as the subject of the mail
.