Jemi Neil Consulting - Our client, a fast growing Occupational Health organization, is looking for the services of a qualified candidate to fill the position below:
Job Title: Operations Manager
Location: Lagos
Job Summary
- The Operations Manager will be responsible for ensuring operational efficiency across all business units; Life check, Projects and ICM Units.
- This manager will ensure that the company delivers on its promise to its Clients by providing highest quality of service in the most cost effective and efficient manner by ensuring the most appropriate allocation and management of resources.
- It’s an operations manager's job to make sure the organization is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients.
Job Description
- The Operations Manager plan, direct and coordinate the operations of an organization.
- The general operations manager is responsible for ensuring and improving the performance, productivity, efficiency and profitability of departmental and organizational operations through the provision of effective methods and strategies.
Job Responsibilities
Coordination and Supervision:
- Coordinate, manage and monitor the workings of various departments in the organization.
Financial:
- Review financial statements and data.
- Utilize financial data to improve profitability.
- Prepare and control operational budgets.
- Control inventory.
- Plan effective strategies for the financial well being of the company.
Best Practices:
- Improve processes and policies in support of organizational goals.
- Formulate and implement departmental and organizational policies and procedures to maximize output.
- Monitor adherence to rules, regulations and procedures.
Human Resources:
- Plan the use of human resources.
- Organize recruitment and placement of required staff.
- Establish organizational structures.
- Delegate tasks and accountabilities.
- Establish work schedules.
- Supervise staff.
- Monitor and evaluate performance.
Production:
- Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods.
- Monitor performance and implement improvements.
- Ensure quality of products.
- Manage quality and quantity of employee productivity.
- Manage maintenance of equipment and machinery.
- Provide technical support where necessary.
Communication:
- Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance.
- Facilitate coordination and communication between support functions.
- Sales, Marketing and Customer Service
- Manage customer support.
- Plan and support sales and marketing activities.
Strategic Input:
- Liaison with top management. Assist in the development of strategic plans for operational activity.
- Implement and manage operational plans.
Requirements
Education:
- College degree in Business Administration, Commerce, Management, Industrial Technology or Industrial Engineering.
- Bachelor's and master's degrees in operations management.
Experience:
- Industry relevant production experience
- Knowledge and experience in organizational effectiveness and operations management
Desirable Knowledge, Skills and Abilities:
- Knowledge of business and management principles and practices
- Knowledge of financial and accounting principles and practices
- Knowledge of human resource principles and practices
- Knowledge of project management principles and practices
- Information technology skills
- Critical thinking and problem solving skills
- Planning and organizing
- Decision-making
- Communication skills
- Persuasiveness
- Influencing and leading
- Delegation
- Team work
- Negotiation
- Conflict management
- Adaptability
- Stress tolerance.
Work Environment/Other Information
- The role is open to anyone who meets the above criteria regardless of race or nationality
- Competitive based on experience
- Travelling to other locations within the country maybe required.
Application Closing Date
28th February, 2018.
How to Apply
Interested and qualified candidates should send their Applications and CV's to:
[email protected] with "Operations Manager" as the email subject.
Note: Only short-listed candidates who meet specified requirements will be contacted