Daon, www.daon.com, is an innovator in developing and deploying biometric authentication and identity assurance solutions worldwide. Daon has pioneered methods for securely and conveniently combining biometric and identity capabilities in multiple channels with large-scale deployments that span payments verification, digital banking, and securing borders and critical infrastructure.
We are recruiting to fill the position below:
Job Title: Pre-Sales Engineer (Consultant)
Location: Nigeria
Reporting to: Dual - Head of Pre-Sales EMEA (Technical) and Divisional Director Africa (Sales)
Business Unit: EMEA
Travel: approx. 20%
Position Summary
- As a pre-sales consultant, you will work with potential customers to understand their needs and to explain Daon’s software products, experience and value.
- You will help to address technical questions and concerns, influence thinking and propose a solution using Daon’s products that fits the customer’s needs and systems architecture.
- This will take the form of preparing, planning and running demos, presentations, workshops, exhibitions and formal proposals.
- You must be able to clearly communicate the value of Daon’s with a customer’s business and technical teams. You will be able to support technical evaluations and proofs of concept.
- You will work closely with Daon’s sales team and will coordinate and collaborate with Professional Services, Engineering, Customer Support and other Daon teams internationally.
- Much of the work will be done at Daon’s office in Lagos, however some travel for customer meetings and events will be necessary.
- A Daon pre-sales consultant has a deep understanding of and enthusiasm for technology, particularly mobile and security technologies and uses that to help customers and win deals for Daon.
Key Responsibilities
- Be the main contact point for technical topics with customers during the sales cycle
- Help to write proposals, responses to RFPs and other similar documents
- Communicate features, architecture, integration aspects, security, infrastructure, project delivery and other topics
- Give presentations on Daon’s products and solutions
- Prepare and run demonstrations of our products
- Prepare for and attend exhibitions/conferences
- Liaise with, coordinate and organise staff from other Daon teams including Engineering and Professional Services to ensure that a customer’s queries are answered
- Work with sales staff to identify customer opportunities for Daon’s technology
- Support proofs of concept and other customer evaluations, including:
- Assist customer staff during software installation
- Help developers to integrate Daon software (mobile apps and web services)
- Work closely with the Daon Support, Professional Services and Engineering teams in Ireland and USA to help resolve local customer issues
- Communicate and advocate customer requirements within Daon
Person Description
- Strong personal work ethic with good work practices
- Excellent communicator (oral and written)
- Detail-oriented with a technical mindset
- Ability to quickly understand a customer’s business and needs
- Can organise and present information clearly
- Works with international customers from a range of different countries and cultures
- Has software delivery and integration knowledge
- Financial services industry experience
- Ability to constantly learn and develop a deep knowledge of the industries and technologies
- French language a plus
- Experience with project management a plus
Technical Background:
- This is not a software development role, however some knowledge of the following will be needed:
- Web services - REST and SOAP
- Web development - HTML, JavaScript
- Server-side development - .Net/Java on Windows/Linux
- Databases - Oracle, SQL Server
- Security and authentication concepts and technologies, such as encryption algorithms and techniques, Single Sign-On (SSO), OTP, LDAP/AD, network security, pen testing, standards, etc.
- Basics of Software/Systems Architecture topics such as high availability and scalability
- Knowledge of biometric technology would be helpful but is not required
Experience & Qualifications:
- Bachelor’s Degree in Computer Science or a related field
- 3+ years in a software pre-sales role (will consider consulting or professional services backgrounds, with significant customer engagement)
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online