United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria, UBA has grown to become a Pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the position below:
Job Title: ATM Field Engineer
Reference No: ATMFENGAI
Location: Uyo, Akwa Ibom
Contract Type: Permanent
Job Functions: Engineering
Industries: Banking / Finance & Investment
Responsibilities
- Software Installation and Configuration of ATM Terminals
- Troubleshooting and repair of faults on ATM
- Ensuring Optimal maintenance of all Terminals been supported
- Identification, removing and fixing of faulty components on ATM Terminals.
- Ensuring Customer satisfaction at all times
- Interpretation and resolution of major faults on ATM Terminals.
- Train ATM Custodians on how to resolve first level ATM issues
- Work with Branch Custodians to ensure competent & thorough Tier 1 support and general upkeep of ATMs
- Work continuously with the support desk to ensure ATM availability at all time.
- Troubleshooting and resolving all network related challenges
- Ensure proper documentation of common technical issues and resolutions
- Handle call services on weekends and public holidays when assigned
Specification
Qualification:
- OND in Electrical/Electronic Engineering, Computer Science/Engineering, Physics /Applied Physics or any other related science courses.
Experience:
- Minimum of 3yrs working experience on any ATM brand as a Support or Maintenance/Field Engineer.
Technical Skills:
- Software Installation and Configuration of ATM Terminals
- Troubleshooting and repair of faults on ATM
- ATM maintenance skill
- Identification, removing and fixing of faulty components on ATM Terminals
- Interpretation and resolution of major faults on ATM Terminals
Application Closing Date
9th March, 2018.
Method of Application
Interested and qualified candidates should:
Click here to apply online