Leventis Motors, a brand of A.G Leventis (Nigeria) Plc., is the home of commercial vehicles in Nigeria, renowned in the Nigerian Automobile industry for its quality products & services. It is the only automobile company in Nigeria with a network of seven operating branches across the country, making Leventis Motors a leader in pan-nigerian service.
We are recruiting to fill the position below:
Job Title: Service Manager (Commercial Vehicle/ Construction Equipment)
Location: Lagos
Industry: Automobile
Function: Service
Responsibilities
- Ensure workshop procedures & systems are known to all staff and strictly followed during repairs on vehicle as well as maintenance documentation.
- Ensure customer focus oriented culture among the team and maintain good relationships with customers.
- Ensure workshop facility, equipment & tools are adequately maintained and available in ready to use condition.
- Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
- Review customers service orders and inspect the quality of repairs before the release of vehicles.
- Coordinate with sales department and arrange for delivery of new vehicles to customers within agreed time.
- Provide technical advice to team members, analyze and interpret data.
- Ensure the workshop observes all warranty process conditions
- Continuously monitor repair time & repair quality and ensure the KPI (MTTR & RFTR) targets are achieved.
- Guiding & motivating productive staff to improve productivity & efficiency.
- Monitor and control workshop expenses.
Qualification and Key Competencies
- HND/B.Eng. in Mechanical Engineering (Specialization in Commercial Vehicles)
- Minimum of 8 years strong Engineering experience with an established Commercial Vehicle Workshop.
- Perfect knowledge of Auto Trucks.
- Problem solving skill and team spirit.
- Product knowledge & skills to handle technical problems, warranty issues.
- Ability to guide & train others.
- Good communication ability both verbally and in writing.
- Computer skills: Microsoft Office Package
- Valid driver’s license
Application Closing Date
16th March, 2018.
How to Apply
Interested and qualified candidates should send their Applications to:
[email protected] using "Service Manager" as subject of the email.