PwC is a network of firms committed to delivering quality in Assurance, Tax and Advisory services. We help resolve complex issues for our clients and identify opportunities.
We are recruiting to fill the position below:
Job Title: System Administrator - 1Technology (Internal Firm Services)
Reference Number: 125-NIG00160
Location: Based out of Lagos
Department: Internal Firm Services
Job Type: Permanent
Duties and Responsibilities
- Microsoft Systems Center Configuration Management (SCCM) workstation/application deployment, centralized management.
- Monthly server patching, reporting, prompt remediation for identified vulnerabilities.
- To provide first line helpdesk support (hardware/software) for all clients.
- Manage the centralised Antivirus management platform
- Manage the firms’ Encrypted drive inventory and software.
- Managed workstation backup across multiple locations.
- Update relevant documentations and knowledge databases
- Ensure prompt resolution for operational problems and queries
- Ensure optimum client satisfaction at all times.
- Maintain a knowledge base of issues and procedure for resolution
- Prompt incident escalation /follow-up with the second or third Level Support team
Skills Required
- 2 years + in a similar role.
- Experience with Enterprise System Management tools such as SCCM, MDT.
- Experience with Microsoft Server 2012R2, 2016, Windows 7, Windows 10
- Helpdesk support and Customer management
Application Closing Date
23rd March, 2018.
How to Apply
Interested and qualified candidates should:
Click here to apply online