SDIL - Our client, is recruiting suitable candidates to fill the position below:
Job Title: Operations Performance Manager
Location: Lagos
Job Description
- Operations Performance Manager is responsible for overall performance monitoring, assessment, review and reporting of business processes and support processes in the organization.
Role Purpose
- Establish and monitor operations performance management metrics, policies and processes
- Design, and build customized dashboards to manage and monitor interdepartmental process and third party support performance.
- Leverage expertise of Data Analysis Manager to proffer insight into supplied data
- Interpret performance data and reports to identify trends and generate appropriate courses of action
- Drive Operations Performance Analysts to provide key performance data related to products, channels and process owners.
- Monitor and Evaluate process owner performance in conjunction with HR
- Performance Management Executive, for necessary penalties or bonuses
- Select and effectively manage Operations Performance Analysts within the department to ensure delivery of overall targets.
- Oversees periodic Gap analysis for the different departments within the organization, to ensure continuous improvement.
- Perform a meaningful role in long-term planning and establishment of initiatives aimed at operational excellence
Requirements
- The job holder should have minimum of 5 years relevant experience, must be smart and proactive
Salary
Very attractive based on qualification and wealth of experience
Application Closing Date
31st March, 2018.
Method of Application
Interested and qualified candidates should send their CV's to:
[email protected]