ipNX Nigeria Limited is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.
We are recruiting to fill the position below:
Job Title: Business Analyst
Job ID: 24
Location: Lagos
Department: Network Services Divison
Function: Business Development
Reporting to: Head, NSD
Location: Global
Travel Frequency: Rarely
Purpose of the Job
- The Business Analyst is responsible for analyzing business processes within the company and recommending projects to improve the effectiveness of those processes.
- Understand the structure, policies, and operations of the division’s service delivery operations.
- Interface with the customers to understand their requirements. Bridge the gap between the business problems and the technology solutions. Business performance analysis.
Expected Key Results (Detailed KPIs)
- Business Scope and Specification Management
- Conduct feasibility studies, from a technological and organizational perspective, and document findings
- Complete cost-benefit analysis on implementing changes to business processes, products or business unit structure
- Document ‘as is’ and ‘to be’ processes and describe the changes required to migrate to the ‘to be’ capability.
- Contribute to developing business cases to quantify current costs to serve; investment in project; and return on investment
- Market Assessment and Competitive Analysis
- Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
- Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.
Educational Qualifications & Functional Skills
- B.SC Engineering / Computer Science / Marketing / Sales / related disciplines
- Understanding Communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets.
- Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
- Good Microsoft office suite competence, CRM competence, including Visio
- Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.
Work Experience:
- At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
- Must demonstrate interpersonal capabilities
- Must demonstrate ability to model data and processes, experience in implementing process change and producing supporting documentation, documenting and executing test scripts experience, experience in writing business functional and non-functional requirements documents and business cases.
- Understanding of user needs and a business outcome approach. Experience in use case documentation.
Other Requirements:
- Customer Focused
- Action oriented
- Result Driven
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Ensures Accountability
- Develops Talent
- Drives Engagement
- Drives Vision & Purpose
- Excellent Decision Quality
Application Closing Date
31st July, 2018.
How to Apply
Interested and qualified candidates should:
Click here to apply online