ipNX Nigeria Limited is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.
We are recruiting to fill the position below:
Job Title: Team Lead, Strategic Accounts
Job ID: 32
Location: All Branches (Nigeria)
Department: Network Services Divison
Function: Business Development
Reporting to: Head, Corporate Sales
Location: All Branches
Travel Frequency: Rarely
Purpose of the Job
- The Team Lead, Strategic Account is responsible for managing account managers responsible for the different strategic accounts.
- The team lead protects revenue, secures new revenue within ipNX’s existing clients’ portfolio of as well as seeking / hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
- The role ensures an excellent client experience / service delivery satisfaction at all times and works in collaboration with the account teams to ensure smooth transition of accounts into the business.
- The team lead, is responsible for all strategic accounts and must be the most trusted source of information for all strategic account.
Expected Key Results
- Achieve set revenue growth.
- Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
- Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
- Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.
Educational Qualifications & Functional Skills
- B.Sc in Engineering / Computer Science / Marketing / Sales / related disciplines
- Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
- Good Microsoft office suite competence, CRM competence, including Visio
- Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.
Work Experience:
- At least 5 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
- Must demonstrate interpersonal capabilities
Other Requirements:
- Customer Focused
- Understanding of Strategic Accounts
- Action oriented
- Result Driven
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Ensures Accountability
- Develops Talent
- Drives Engagement
- Drives Vision & Purpose
- Excellent Decision Quality
Application Closing Date
31st July, 2018.
How to Apply
Interested and qualified candidates should:
Click here to apply online