Adunni Organics is a line of natural skin care products made in Lagos Nigeria with a mission to provide excellent body care products made with high quality natural and organic ingredients that give visible and sustainable results without side effects.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Lagos
Job Description
- The duty of the CSO is to interphase with customers by answering product questions, and suggesting information about other products.
- Process orders, manage product inventory, assist in administrative duties, prepare correspondences and fulfil customer needs to ensure customer satisfaction.
- The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Requirements
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Proficiency in use of Microsoft Office Suite.
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Application Closing Date
30th April, 2018.
How to Apply
Interested and qualified candidates should send their CV's to:
[email protected]