Staffline Consulting Limited - Our client in the travel and hospitality sector who is involved in travel reservations, hotel bookings and visa applications, is recruiting to fill the position below:
Job Title: Travel Service Manager
Location: Lekki, Lagos
Job Type: Full-time
Job Description
- We are urgently seeking for a young, experienced,smart & service oriented Travel Service Manager to be part of the travel team.
- The Service Manager will be responsible for overseeing the day-to-day operations for internal and external inquiries ensuring that all set standards and objectives are met promptly.
- The position requires experience and skill in management & business development, customer service, problem solving, and overall ability to work quickly and efficiently in a fast-paced environment.
Responsibilities
Some of the tasks and responsibilities are outlined as follows:
- Promoting and marketing the business, sometimes to new or niche markets; selling travel products and tour packages;
- To help maintain global business goals and priorities of the company;
- To put up a highly cerebral team that will assist in implementing all strategic plans of the company;
- Liaison with the designated travel company for special travel requests & plan implementations;
- Serve as a point of contact (internal and external) for travel concerns and issues & determine appropriate travel solution;
- To prepare and present meaningful metrics & reports that will improve the services of the company;
- Ensure all travel training & communication materials are up to date on the Travel intranet site;
- Assist internal employees with travel policies and procedures;
- Organize & coordinate meeting requests with internal & external parties;
- Monitor employee reimbursement process inclusive of managing systems and assisting ongoing processing
Requirements/Qualifications
Its essential for this person to note that, he/she will best fit the job if you have the following skills and or experience:
- Experience working within the travel industry;
- Ability to interact and communicate effectively with all levels of management and administrative support in a professional, business- like manner;
- Strong organization, planning, and problem-solving skills with the ability to work in a fast-paced environment;
- Display strong self-management and prioritization skills to monitor work progress timely and efficiently;
- Excellent verbal and written communication skills including; ability to prepare routine written communication, and promptly respond to requests and questions clearly and concisely;
- Process driven with strong problem solving & follow up skills;
- Highly productive and result oriented
- Ability to work independently with minimal direction;
- Works well as a good team player in a group or department;
- Effective use of all Microsoft suite of products (Excel, PowerPoint, Word, Outlook);
- A strong creative mind, which will help create campaigns easily for sales penetration;
- Ability to be flexible in a constantly moving travel & company environment;
- Strong customer skills, ability to manage internal expectations diplomatically;
- Multi-tasking skills to be able to balance tactical day-to-day issues;
- Familiarity with domestic & foreign travel destinations;
- Should not be more than 35 years
- Candidates should preferable be around the Lekki - Ajah axis
Salary
N50,000 start up, to be reviewed based on performance (Target evaluation) after 6 months.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online