A Pan-African Oil & Gas Servicing Company which specialises in Maritime Security Support Services, Logistics and Energy and Engineering Services, is currently recruiting to fill the position below:
Job Title: Information Technology Manager
Location: Lagos
Key Responsibilities
- Install and configure computer hardware operating systems and applications
- Monitor and maintain computer systems and networks
- Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults
- Replace parts as required
- Provide support, including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Support the roll-out of new applications
- Set up new users' accounts and profiles and deal with password issues
- Respond within agreed time limits to call-outs
- Work continuously on a task until completion (or referral to third parties, if appropriate)
- Prioritise and manage many open cases at one time
- Be the first point of contact for staff on collection of new hardware and replacement hardware from the Group
- rapidly establish a good working relationship with customers and other professionals, such as software developers
- Test and evaluate new technology
- Conduct electrical safety checks on computer equipment.
Skills & Qualifications
- 5 years’ experience of working in a similar role
- Qualified to degree level
- Excellent written and verbal communication skills are essential
- Strong interpersonal skills and relationship management
- You will need to be well organised and be able to prioritise workload
- MCP or MCSE qualifications desirable but not essential
- Proven IT experience, specifically the use of Microsoft Word, Excel & Power Point Outlook to support end users and ability to produce high quality documentation.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their Applications to:
[email protected]
Note: Do not send applications if you don’t have all requirements.