Etisalat Nigeria is recruiting to fill the below position of:
Job Title: Specialist Business Solutions
Location: Lagos, NG
Job Summary
Develop and manage an end-to-end fulfilment of all bespoke customer solutions for the Business Segment team
Principal Functions
- Assist in the development/ design of concepts for post-paid services (including bundled options) in line with approved business strategy and according to customer requirements
- Propose modifications to enhance existing corporate and SME propositions, proffer recommendations to the Business Segment Team and assist with the implementation phase of the product rollout
- Develop materials for new product trainings and maintain an up-to-date database of all company services and solutions for corporates and SMEs
- Assist in monitoring, evaluating and reporting on the performance and quality of all corporate and SME-focused products and services in line with defined functionalities and specifications
- Manage the process for defining clients' technical requirements
- Assist in developing business cases for all new projects
- Manage solution deployment projects end to end, across all business work-streams
- Conduct research on current trends on corporate solutions and monitor related developments in the telecommunications industry
- Liaise with the Technical Department to design solutions in line with customer request, document processes for proposed solutions and provide regular feedback and update to the corporate clients
- Provide technical and system solution support to Corporate Sales and other business teams
- Identify and tailor technical solutions to suit client needs and ensure all their requirements are met and satisfied
- Conduct training for the retail and corporate sales teams on new corporate products and provide necessary documentation needed for RFP Bid responses, Technical Proposals, FAQs, and Trainings
Educational Requirements
- Bachelor's degree in Engineering or Computer Science
Experience, Skills & Competencies
- Between three (3) and five (5) years directly relevant post-NYSC work experience in Technical sales support management
- Ideal candidate must be able to demonstrate strong understanding of transmission, WAN, LAN, telco infrastructure, services, systems and processes
Application Closing Date
5th July, 2013
Method of Application
Interested and qualified candidates should:
Click here to apply online
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Specialist Business Solutions