Grand Financial Services Limited is a consulting company that brings together a number of experts in various fields of business. It was established with the aim of providing support to companies, government and non-governmental organizations in the form of business consulting and innovation support.
We are recruiting to fill the position below:
Job Title: Client Service Representative
Location: Lagos
Detailed Description
- We are looking for action-oriented, flexible problem solvers to assist our potential and exciting clients with their queries.
- Associates interact directly with clients over phone,email and courtesy visit when necessary.
- We are looking for team members who can manage multiple tasks at a time and work with all departments to ensure that we grow as a company and continuously improve our services for our clients.
Responsibilities
- Represent the brand of service in a professional and friendly manner.
- Empathise with and prioritise client needs, escalating issues to internal teams as appropriate.
Basic Requirements
- Bachelor's degree or higher
- Minimum of a year relevant experience in a customer service role
- Excellent oral and written communication skills
- Understanding of financial services
- Typing speed of 20wpm or above.
Application Closing Date
25th August, 2018.
Method of Application
Interested and qualified candidates should send their CV's to:
[email protected]