Pivotage Consulting - Our client a fast growing marketing communications company is looking to recruit a qualified candidate to join its team of vibrant and highly creative individuals, to fill the position below:
Job Title: Client Service/ Account Manager
Location: Lagos, Nigeria.
Employment type: Full Type
Career: Mid-Level Expert
Industry: Marketing Communications
Job Description
Your responsibilities will include the following:
- Providing regular updates to clients on the progress of customer service projects and campaigns that directly affect each client.
- Interfacing with clients to translate client and partner needs into meaningful problem statements, engagements and tangible collaboration/prototyping outcomes.
- Engaging clients with world-class client-facing skills and proven ability to engage and drive commercial outcome.
- Developing open and effective channels of communication with clients.
- Coordinating internal projects and determining the best utilization of resources to increase customer satisfaction.
- Encouraging revenue growth by inspiring clients to purchase additional services.
- Becoming the reliable point of contact for each customer that is required to establish a strong business relationship.
Requirements
A suitable candidate must:
- Possess a Bachelor's Degree in Business Administration or a related field.
- Have at least 5 years' cognate experience with at least 2 years in a managerial position.
- Have strong business acumen and program management skills.
- Have a proven record of working with clients to lead the delivery of digital products/services from ideation through to commercialization.
- Demonstrate thought leadership in digital commerce, using data driven insights and user experience to solve problems in unconventional manners.
- Have good communication and presentation skills.
- Experience in an Advertising/Marketing agency will be an added advantage
Remuneration
In line with industry standards.
Application Closing Date
24th July, 2018.
Method of Application
Interested and qualified candidates should send their CV's to:
[email protected] Using the role (Client Service/Account Manager) as the subject of your application.
Note: Please ensure CV's are in MS Word format ONLY.