Alan & Grant - Our client, a Pharmaceutical Company, is recruiting to fill the position below:
Job Title: Client Service & Operations Management Associate
Location: Nigeria
Requirements
- BSc degree in any field
- 2 - 4 years’ client/customer service experience preferably with a banking background
- CRM certified
- Familiarity with Pharmaceutical products, services and pharmaceutical distribution operations will be an added advantage
Required Skills:
- Excellent proven customer service skills, able to interact with a variety of clients with tact and diplomacy
- Strong written and verbal communication skills
- Ability to read clients expressions
- Good persuasion and analytical skills
- Friendly and compassionate
- Good organizational skills and detail oriented
- Ability to resolve customer issues quickly and creatively in order to improve customer satisfaction.
- Ability to handle escalated issues by proactively evaluating and recommending solutions to Customer challenges
- Proficient in Microsoft Office applications
Application Closing Date
6th August, 2018.
How to Apply
Interested and qualified candidates should send their CV's to:
recruitment@alanandgrant.com