Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.
We are recruiting to fill the position below:
Job Title: Zonal Business Manager
Location: Nigeria
Job Description
Looking for a suitable candidate to fill the role of Zonal Business Manager in various locations in Nigeria. The successful candidate will be responsible for:
Increase Revenue earning customer net additions - Prepaid & Postpaid:
- Identify and formulate zonal sales strategies to help Drive gross additions
- Oversee activating connections as per the stipulated turnaround times
- Supervise health of acquisitions, compliance on activations,
- Monitor churn & grace periods
Achieve Net Revenue of the zone:
- Identify and formulate Customer Service Development Strategies to help drive Collections and Bad Debts performance of the zone
- Drive the reduction of recharge turnovers and first bill churn & zero recharge
- Propose and drive VAS Up-selling activities
Deliver on Channel Satisfaction Score:
- Implement the audit and review of channel partners & distributors to ensure Healthy ROI
- Monitor the timely disbursement of claims to the market, regular trade servicing.
- Conceptualize, design and implement Channel delight activities
Expand distribution Width and Depth:
- Identify and formulate zonal sales strategies to help Drive Distribution across showrooms and Dealer Service Agents
- Establish SIM Selling outlets and other categories of retail outlets as a % of Easy Charge outlets
- Ensure expansions to align to a dimensioned number of Active Easy Charge Outlets
Network Coverage & Quality:
- Network Optimization
- New Sites ROI and deployment
- Follow through with ZTOs in delivering cell availability, quality of calls and reduction of outages at sites within Zone
Deliver Showroom Experience:
- Identify and formulate Customer Service Delivery Strategies to help improve Customer Satisfaction scores
- Ensure provision of standard Infrastructure at Zonal showrooms,
- Ensure showroom employees are up-skilled in industry training and certifications for the role
Skills & Qualification
- Bachelor' degree in Management or related Social Science
- An MBA will be an added advantage
- 10 plus years’ varied experience in Sales & Marketing with at least 2 years at middle management level handling independent businesses.
- Relevant experience in Telecom industry is desirable
- Excellent problem-solving skill
- Good interpersonal skills
- Good communications skills.
- Sound understanding of Sales systems and process
Application Closing Date
7th August, 2018.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Due to the high volume of applications, we are unable to notify unsuccessful applicants. If you have not been notified of the outcome of your application within two weeks of the closing date, please assume you have not been successful on this occasion.