PZ Cussons Nigeria Plc Recruits Retail Manager

PZ Cussons Nigeria Plc is part of a large Group of multinational companies that is engaged in the manufacture and distribution of household goods. Our company brands are household names and leaders in various segments of the market.

• Ensure proper management and reporting of both merchandised and non- merchandised stock
• Responsible for overall housekeeping- Ambience, Cleanliness, Shop merchandising, layout and customer traffic flow, appearance of store staff, image and ergonomics
• Manage budget, costs and overheads, and all factors affecting the profitability of the store
• Drive and ensure Target achievement
• Ensure Reports are timely and accurate
• Ensure excellent customer service is experienced at all times.
• Manage and motivate staff; also with support from HR, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc.)
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Utilize support from HO, suppliers, merchandisers and other partners as required; manage, maintain and report as necessary all merchandise and non-merchandise stock.
• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Manage and maintain effectiveness of IT and other essential in-store systems; also manage the safety and security systems, emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law. Copied: www.hotnigerianjobs.com

• A B.Sc. degree in any discipline would be preferred.
• Excellent customer service, selling and Interpersonal skills.
• 4 -5 years retail/sales management experience with electronics or home appliances in a fast paced environment.
• The ability for self-motivation and multi-tasking.
• Strong leadership skills and ability to act independently.
• Good modern retail management skills.
• A high level of enthusiasm, drive and resilience.
• Effective team management skills.
• Proficiency in the use of Microsoft Word, Excel, PowerPoint and internet explorer. Copied: www.hotnigerianjobs.com