Willers Solutions Limited - Our client, an ICT firm located in Victoria Island, is looking to fill the position below:
Job Title: Human Resources Information Systems Manager
Location: Lagos
Job Description
- The candidate would be actively involved in Human Resources Administration, Client Services, and Business Development. These cut across the following;
- Inform, educate and train internal staff and clients on HR compliance, policies and procedures.
- Maintain working knowledge of current and upcoming HR procedures.
- Set strategy for and administer employee benefits, performance management programs.
- Manage all HR information Systems, including collaboration and internal teams to integrate information across platforms.
- Bridge management and employee relations by addressing demands, grievances or other issues.
- Manage the recruitment and selection process.
- Develop, implement and monitor overall HR strategies, initiatives, systems, tactics and procedures across the organization.
- Report all HR activities and employee relation activities to management and provide decision support through HR/Business metrics.
- Maintain a strong relationship with clients by developing knowledge of their technical support/e-learning needs.
- Manage the full life cycle of implementation services provided to clients, including working across internal teams to address and proactively avoid services issues.
- Monitor and ensure client satisfaction with all Technical Support/e learning services.
- Manage communication to clients around product and services
- Document, Report and innovate SLA, Contract agreements, processes and procedures.
- Inform. Educate, and train clients on products, implementation policies, and procedure.
- Assist in Support Product and services component of proposals to client’s prospects.
- Conduct research to identify new markets and customer needs.
- Build long term relationships with new and existing customers.
- Develop entry level staff into valuable salespeople.
Qualifications
- A Bachelor’s Degree or its equivalent in Human Resources or any related discipline.
- Min of 5 yrs experience as a Human Resource Personnel with supervisory experience is an added advantage.
- A postgraduate degree or professional qualification is also an added advantage.
Application Closing Date
3rd Spetmber, 2018.
Method Application
Interested and qualified candidate should forward their CV's (MS Word Format) to:
[email protected] Using "Human Resources Information Systems Manager" as the subject of the mail.
Note: Only qualified candidates would be shortlisted.