Growth in Value Alliance (GV Alliance) Partners - Our client, a Lagos based Bank, is recruiting suitably qualified candidates to fill the position below:
Job Title: Team Lead, Business Engagement Management
Location: Lagos
Job Objective
- To oversee and direct the process of delivering projects /business requests, as well as provisioning and testing of IT related business products and services, including administering the framework for effective root cause analysis.
Job Function
- Ensure the effective examination of released solutions under controlled conditions and ensure the elimination of sub-optimal performance by ensuring only solutions that have passed the set quality assurance standards are released into production.
- Act as a first line of support for testing, by planning and coordinating team of testers and activities across all modules, while using defined QA process.
- Develop and maintain an up to date framework for conducting RCA for all major IT service failure.
- Articulate and recommend improvement opportunities based on RCA conducted.
- Develop relationships with key stakeholders and manage their expectations.
- Work with SBU/BRR to prioritize business requests and portfolio being managed by IT Group.
- Ensure a proper quality assurance process is in place, as well as maintain strict compliance with it.
- Supervise and ensure used test cases are written correctly to cover all test scenarios and ensure formal sign-off on all testing deliverables and events.
- Manage the Jira (defect tracking) database for all testing phases (update, follow-up and escalate overdue issues).
- Perform the duties of a Tester aside from coordination; testing application to ensure it is working as specified, including use of test cases or on an ad-hoc basis, reports defects and other issues found during testing in the defect tracking system.
- Provide bi-weekly status reports on all QA activities.
Requirements/Educational Qualification
- First degree in a Physical or numerate science or engineering.
- ITIL Certification.
Work Experience:
- 6 years relevant experience.
Professional Competencies
Core:
- Change Management.
- Quality Assurance.
- Quality control.
- Business Analysis.
- Release Management.
- Solution Architecture.
- System Integration.
- Testing.
Non Core:
- System Design.
- Programming/Software Development.
Application Closing Date
12th September, 2018.
Method of Application
Interested and qualified candidates should send their updated CV's (in MS Word format) to:
contact@gvapartners.com and reference
recruitment@gvapartners.com with "Team Lead, Business Engagement Management" as the subject of the mail.