Coscharis Mobility Limited (CML) - Our client, with exponential growth plans in Nigeria, are seeking the services of suitably qualified candidates to fill the position below:
Job Title: Front Desk Officer
Reference No: CMO-22
Location: Lagos
Responsibilities
- Resolving Customer complains, queries and making recommendations on how to prevent future occurrence.
- Keep customer data base at all times.
- Developing Relationship with all customers.
- Developing Simple and workable customer Feed back.
- Develop and Maintain Customer reward System and Plan.
- Develop and Maintain "Know Your customer" policy.
- Maintain a bulk SMS system for easy client communication.
- Maintain Relationship with SIXT HQ on customer relations and other issues as may be assigned.
- Client Visitation.
- Develop Customer Appreciation program.
- To undertake such other Duties as required and Commensurate with the Grade and title of the Job.
Requirements
- OND/NCE/HND in relevant course.
- 3 years cognate experience.
- Additional qualifications will be a plus
- Proficiency in Microsoft Excel, Power Point (Office Utility).
- Analytical Skill.
- Attention to detail.
- Excellent communication skill (oral/writing)
Application Closing Date
30th November, 2018.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Candidates should provide active and functional telephone numbers and email address.