Coscharis Mobility Limited (CML) - Our client, with exponential growth plans in Nigeria, are seeking the services of suitably qualified candidates to fill the position below:
Job Title: Customer Service Executive
Reference No: CMO-21
Location: Lagos
Summary
- Ability to work under pressure.
- Respond to customer's complaint and pick up customer's calls.
- Resolve customer's issues as quick as possible.
- NIM is an Added Advantage.
Responsibilities
- Resolving Customer Complains, queries and making.recommendations on how to prevent future.occurrence.
- Keep Customer Data Base at all times.
- Developing Relationship with all customers.
- Developing Simple and workable Customer Feed back.
- Develop and Maintain Customer Reward System and Plan.
- Develop and Maintain "Know Your Customer" policy.
- Maintain a bulk SMS system for easy client communication.
- Maintain Relationship with SIXT HQ on customer relations and other issues as may be assigned.
- Client Visitation.
- Develop Customer Appreciation program.
- To undertake such other Duties as Required and Commensurate with the Grade and Title of the Job.
Requirements
- HND/B.Sc in related course.
- Candidate must have 3 years cognate experience.
Application Closing Date
30th November, 2018.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Candidates should provide active and functional telephone numbers and email address.