Pensions Alliance Limited (PAL) was incorporated on April 14, 2005 to manage and administer retirement savings contributions of employees in Nigeria as a result of the Pension Reform Act of 2004 for which we charge an administrative fee of N80 monthly.Pensions Alliance is a joint venture between First Securities Discount House Limited (FSDH) and African Alliance Insurance Company Limited (African Alliance). Currently we have a client base of over 300, 000.
PAL Pensions (PAL) is recruiting to fill the vacant position
Job Title: Customer Service Executive
Ref No: PCS004
Grade Alignment: Senior Officer
Job Description
- Management of the Client feedback process
- Resolution of all customer related queries
- Develop different educational materials and write ups weekly to send to customers
- Supervision of all inbound and outbound calls received in the department
- Attend to clients via the live chat platform
- Manage the companys face book page and resolve all queries logged on the page
- Provide weekly activity reports on all customers service activities. Copied: www.hotnigerianjobs.com
Qualification
- The successful candidate must be between 28 - 35 years old
- Must be a graduate of a renowned University with a minimum qualification of 2:2 in any social science course
- 5 years post NYSC experience in a related field is compulsory
- A masters degree from a local or foreign university will be a bonus
Application Closing Date
19th September, 2013
Method of Application
Interested and qualified candidates should
Click here to apply online