Workforce Group - Our client, a reputable company in Lagos State, is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Call Center Agent (Hausa Speaking)
Location: Island and Mainland, Lagos
Job Description
- He/She will be the liaison between the organization and its current and potential customers
- He/She will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center “scripts” when handling different topics.
- Identifying customers’ needs clarify information; research every issue and providing solutions.
- Meet personal/team qualitative and quantitative targets.
- Seize opportunities to upsell products when they arise.
Requirements
- HND/B.Sc in any discipline
- Must not be more than 29 years old
- Excellent spoken English with impressive interpersonal skills
- One or two years experience working in a related job role
- Must be fluent in Hausa and English
- Must be resident in Lagos.
Remuneration
- Attractive Basic pay and other benefits.
Application Closing Date
12th October, 2018.
How to Apply
Interested and qualified candidates should:
Click here to apply online