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Our Client is a new start-up Data Centre company in Nigeria. The company offer an integrated solution centre to provide Co-location data hosting services to telecommunication companies, banks, Internet service providers and other companies within Nigeria
Adexen is mandated by a new start-up Data Centre company in Nigeria to recruit a NOC Engineer (Junior)
Job Title: NOC Engineer (Junior)
Job reference: 106
Location: Nigeria
Function: IT
Responsibilities
- The aim of this role is to monitor system conditions, documents any changes made to networks, constructs a procedural manual for handling network problems and maintaining network security. Working as a member of a small team on a three shift basis, the main duties of the post will include
- Monitor performance of customer services including production of performance reports, alarm analysis and fault resolution and liaison with customers and third parties.
- Support Operations management in the commissioning, maintenance, expansion, upgrade and monitoring of the company s telecommunications equipment and fibre optic infrastructure including production of change reports.
- Support Operations management in maintaining the integrity of the Company s Comms room ensuring security, power supplies, UPS, fire protection, suppression and air conditioning systems are maintained and operational.
- Support Operations management with customer connection/expansion including network capacity checks, ensuring suitability of customer s CPE and installation, testing and commissioning of Ethernet, SDH and DWDM cards.
- Support Operations management with the configuration, upgrade, maintenance and day to day management of the company s Communications Network Management and Element Management systems.
- Provide out of hours standby cover to customers in fault situations on a rotational basis.
- Fault handling and escalation (identifying and responding to faults on Company's systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution).
- Provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services).
- Maintenance of technical documentation (for NOC) of processes and procedures used throughout normal operations.
- Tier 3 Support for co-location, customer backup network and ISP services.
- Participate in a 24x7x365 call-out rota required.
Requirements
- A degree in computer science, engineering, telecommunications or equivalent.
- 3+ years experience in networking and hardware support and troubleshooting in a mission critical data centre environment
- Strong technical, analytical, and problem solving skills
- ITIL v3 Foundation Level Certification a plus
- CCNA certification a plus
- Strong commitment to high standards and quality service.
- High level of integrity and ethical behaviour sets a good example.
- Good communication skills oral, written, IT and presentation.
- Highly motivated and performance orientated.
- Committed to development of team talent. Hands-on, performance oriented, practical and pragmatic, with a proven ability to get the job done .
- Proven A1+ physical health is a must. Strong work ethic, endurance and ability to work long hours under challenging operating conditions.
- Proven staying record no job hopping.
Remuneration
Attractive Package
Application Closing Date
15th October, 2013
Method Of Application
Interested and qualified candidates should:
Click here to apply