A reputable Hotel located in Enugu is recruiting for suitably qualified candidates to fill the position below:
Job Title: Female Receptionist
Location: Enugu
Job Description
- Meet and greet guests upon their arrival at the hotel
- Interact with guests and provide a welcoming atmosphere
- Attend to guests' queries, needs and other special requests
- Listen to complaints put forward by guests, resolve stressful situations and provide solutions to problems
- Promote the facilities and services offered by the hotel
- Cooperate and coordinate with the other hotel departments to provide an efficient service
- Provide general information and directions
- Advise and assist guests on leisure activities, places to visit and travel arrangements
- Be especially attentive to repeat guests and other VIP guests
- Bid farewell to guests at the end of their stay
Qualifications/Requirements
- Minimum of Higher National Diploma.
- Experience will be an advantage.
- Must reside in Enugu
Skill Set:
- An outgoing and cheerful personality
- Communication and listening skills
- Organisational and time management skills
- Decision-making, negotiation and problem solving skills
- A smart and well groomed appearance
- The ability to deal with difficult situations and sensitive issues
- The ability to multi-task and work under pressure
- Telephone etiquette
- Computer literacy
Application Closing Date
11th January, 2019.
How to Apply
Interested and qualified candidates should send in their CV as attachment with an Application Letter on the body of the email to:
[email protected] with the Subject of the email as "Female Receptionist"