HRLeverage - Our client in the Digital Marketing industry is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Agency Client Engagement Manager
Location: Lagos
Job Description
- He/She would facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.
Responsibilities
- Foster positive relationships with our customers as their primary point of contact
- Help clients implement services and plan projects effectively
- Ensure that contract terms and conditions are met
- Manage invoices and bills for assigned customers
- Identify upselling and cross-selling opportunities
- Address customer issues with speed and efficiency
- Work with sales teams to generate new business
- Prepare reports on project performance
Qualifications and Experience
- B.Sc/B.A in Business Management or similar field
- Project management experience
- 5-7 years experience as Engagement Manager
- Excellent internal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Relevant experience in digital marketing industry
- Background in sales and customer service is a plus
- Customer-oriented approach
- Sharp business acumen
Skills and Competencies:
- Applying Expertise and Technology
- Excellent Analytical Skills
- Negotiation
- Delivering Results and Meeting Clients Expectations
- Achieving Personal Work Goals.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Applications to:
[email protected]