Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
We are recruiting to fill the position below:
Job Title: Agent Network Manager
Job ID: 36497
Location: Lagos
Job Sector: Banking
Job Purpose
- To supervise Field Officers within Region of Coverage.
- Responsible for the achievement of Regional targets
Key Responsibilities/Accountabilities
- Responsible for the development, growth and expansion of the Virtual Banking agent network within region of coverage
- Drive customer growth and deliver regional Revenue Targets
- Supervision of agency field officers within the region
- Co-ordinate activities involved in identifying, onboarding, training and support of Agents
- Organise Regional Agent Trainings and customer education forums to drive brand visibility and transaction growth
- Develop, co-ordinate and implement marketing activities to create brand awareness and visibility aimed at driving customer growth and transactions.
- Evaluation of agency channel processes and procedures from time to time for improvements of more efficient operations, compliance, and better controls.
- Liaising closely with other departments and vendors for an end-to-end integrated governance of day-to-day agency banking activities
Preferred Qualification and Experience
- Minimum of First degree (Experience in product & management, and retail banking would be an added advantage)
- Minimum of 6 Years experience is required
Knowledge/Technical Skills/Expertise:
- Project Management
- Budgeting & Reporting
- Customer Insight Analytics
- MS Office Suites (Visio, Word, Excel, PPT & Project).
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online