Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small businesses and corporate and governmental organisations. Our client base spreads across Europe and Africa with head offices in London, United Kingdom and Lagos, Nigeria.
We are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Lagos
Job Overview
- We are looking to hire a Front Desk Officer who will be responsible for the projection of the brands impression through an exceptional client service delivery
- The ideal candidate must have exceptional customer service and relationship building skills.
Key Role and Responsibilities
- Front Desk Officer will be responsible for keeping up-to-date records
- Oversee smooth transactions with vendors and maintaining records of business cost
- Answer, screen and direct telephone calls to the appropriate individual, maintain a track record of incoming and outgoing calls.
- Respond politely to all clients, customers and calls from various quarters.
- Receive and attend to clients, vendors, visitors (Ability to work as an administrator) and handle all reception related activity independently.
- Collate meeting summaries, prepare meeting reports and send to respective personnel.
- Prepare and accept requisition for stationery, equipment and supplies, order for deliveries and purchase of items.
- Maintain confidentiality with regards to client information.
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Monitor office supplies and place orders when necessary
- Oversees the cleaning and security of the office
- Take up other Administrative duties as assigned.
Job Requirements/Qualifications
- B.Sc/HND in Business Administration or any related course
- 1 year experience in similar role in same industry (preferably a Corp member).
- Disciplined, takes initiative, pleasant, friendly, confident and have good carriage
- A positive outlook with good interpersonal and accountability skills
- Exceptional Customer service and relationship building skills
- Integrity and professionalism
- Sense of urgency
- Proficient in Ms Suite (Word, PowerPoint, Access, Excel)
- Excellent verbal and written communication and decision-making skills
- Ability to work independently with little or no supervision.
- Ability to work under pressure and pay attention to details
- Strong phone, email and in-person communication skills
Application Closing Date
24th January, 2019.
How to Apply
Interested and qualified candidates should send their CV to:
[email protected] with the subject "Front Desk Officer".