Kiote Services Limited is recruiting to fill the following position:
Job Title: Junior Call Center Agent
Location: Lagos
Responsibilities
- Receive inquiry calls from customers
- Identify customer issues and provide possible solutions
- Record client information
- Give step by step instruction to customers. Copied from: www.hotnigerianjobs.com
Requirements
- Strong use of English language in both verbal and written.
- Must have strong computer skills including Microsoft Office
- Must be analytical and keen to details.
- Ability to talk while encoding data on the computer.
- Must be patient and courteous
- Able to professionally take constructive criticism
- Demonstrates good conflict resolution skills
- Works well in a high volume, fast paced environment
- Able to work effectively without supervision
- Able to sit for up to eight hours
- OND/HND/BSc in any discipline
Application Closing Date
23rd October, 2013.
Method Of Application
Interested and qualified candidates should send their applications and CVs in MS-WORD format to:
careers@kioteservices.com using the job applied for as the subject of the mail
Note: Shortlisted candidates will be contacted with further information on assessment.