Customer Service Representative at Lifepage Group

Posted on Mon 11th Feb, 2019 - www.hotnigerianjobs.com --- (0 comments)

Lifepage Group is an Investment Holding Company with devoted interest in Real Estate Development, Investments, Training & Seminars. The company is duly registered with her Head Office in Lagos, Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Service Representative


Location: Lagos

Job Description
  • Applicants must be able to manage large amounts of in-coming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Requirement
  • Minimum of an OND/NCE required.
Application Closing Date
26th February, 2019.

Method of Application

Interested and qualified candidates should send their CV to: [email protected]