LS Scientific Limited is a Solutions provider of Laboratory Products and Services. Our Company offers a portfolio of branded Laboratory products and a range of services including Training, Equipment & Instrumentation Servicing, Calibration Services, Laboratory Design and Upgrade, Custom Manufacturing Services.
We are recruiting to fill the position below:
Job Title: Technical Service Engineer
Location: Lagos
Job Description
- Installation, Calibration and Commissioning of assigned equipment: Laboratory equipment and quality control equipment
- Research and identify solutions to software and hardware issues
- Carry out routine maintenance of laboratory equipment
- Diagnose and troubleshoot technical issues, including equipment setup and installation
- Ask customers targeted questions to quickly understand needs
- Track system issues through to resolution, within agreed time limits
- Properly escalate unresolved issues to appropriate unit
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide accurate technical solutions and ensure all issues are properly logged
- Carry out layout designs using AutoCAD
- Train customers on application of assigned equipment
- Prioritize and manage several customer requests per time
- Follow up with clients to ensure systems/equipment are fully functional after troubleshooting
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals.
Requirements
- First degree in Electrical Engineering/Electrical Electronics/Mechanical Engineering is compulsory
- Minimum of 4 years working experience in a similar role
- Proven work experience as a Technical Support Engineer handling laboratory and quality control equipment like autoclaves, Auto titration Units, Auto Distillation Units, Packaging Systems, general microbiology equipment, balances, HPLC, spectrophotometers, Chromatography equipment etc.
- Hands-on experience with repair, maintenance and equipment calibration
- Prior experience with us of AutoCAD
- Ability to diagnose and troubleshoot basic technical issues
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal.
Application Closing Date
26th April, 2019.
How to Apply
Interested and qualified candidates should forward their Resume to:
[email protected]