Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve.
We are recruiting to fill the position below:
Job Title: Global Learning Delivery and Performance Manager
Location: Nigeria
Description
- Do you seek to improve performance of people who are in the process of learning, in a continuous learning environment?
- Are you interested in facilitating leadership training in front of senior leaders?
- Do you want to lead and develop a team of instructors and coordinators?
- As the Global Learning Delivery and Performance Manager you will deliver programs that enable organizational growth and workforce development supporting a strategy to implement an adaptive learning approach that enables employees to continuously learn in a personalised, immersive, and engaging manner
- You will create a strong partnership with business leaders to plan and manage implementations, engaging SMEs to create and deliver technical content.
Duties and Responsibilities
- Oversee delivery of technical and professional skills programs that are critical to workforce development goals.
- Direct, coach, and support a global team of Site Learning Delivery Managers, Facilitators, and Coordinators in 5 regions.
- Partner with Learning Program Owners and Learning Experience Designers to implement online, blended, and classroom delivery strategies.
- Ensure programs are delivered using highly interactive techniques that engage and persist through continuous learning.
- Implement an adaptive learning approach that enables employees to continuously learn in a personalize, immersive, and engaging manner.
- Collect and analyse data that measures the impact and effectiveness of program implementation and quality of program delivery and take corrective action, where needed.
- Discuss insights from program metrics with programs owners and business partners and make decision that will improve outcomes.
- Manage regional projects that expand existing roles & programs in to new sites.
- Support a global project team of business partners and L&D to implement new roles.
- Create and manage global budget for each site.
- Support new pilots that test emerging learning design strategy
What we're looking for
- Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support
- You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience
- Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.
Skills and Competencies
- Masters (or equivalent) in Instructional Design or related field
- 6+ years in education or corporate learning roles
- Experience planning and facilitating programs that have scaled to large audiences
- Broad exposure to instructional strategies for technical skills, soft skills, classroom, social, MOOCs, microlearning, blended, and virtual learning.
- Deep experience in measuring learning outcomes.
- Excellent classroom facilitation skills, delivering programs to executives.
- Familiar with rapid development process techniques such as Agile
- Global management experience
- Willingness to undertake global travel 30% of time
- Deep experience or certified instructor in soft skills or leadership curriculum
- Learning data analytical skills
- Project management skills
- Able to influence without authority.
- Collaborates effectively with others to identify and resolve issues
- Exceptional track record of delivering effective learning programs
- Excellent written, verbal and interpersonal skills with all levels of employees
- Experience operating in a global firm, adept at navigating cultures and local customs to define and deliver locally.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online