Skill Enhancement Centre (SENCE) Limited - We are a Business Consultancy firm focused on small/medium businesses. Our goal is to provide our clients with the support they need to grow their businesses by providing them with value - added and convenient services in a friendly atmosphere.
SENCE is recruiting to fill the position below:
Job Position: Business Partner for a Bar/Lounge
Job I.D: 35
Location: Lagos
Roles and Responsibilities
- Recruit, train and motivate staff.
- Keep up to date with licensing legislation and take legal responsibility for the premises.
- Ensure beer and wines are kept in good condition-enforcing health and safety rules.
- Manage staff.
- Deal with difficult customers.
- Develop and implement business strategies for bar and lounge operations that are aligned with our overall mission, vision values and strategies.
- Participate in the development of the business strategies.
- Create an environment for employees that is aligned with the company culture through constant communication and reinforcement.
- Deliver the company experience for guests and employees.
- Communicate and reinforce the service vision for the organization to employees.
- Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees.
- Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer's perspective as well as from a business perspective.
- Recruit and select employees needed to provide the company experience.
- Keep current on the pulse of guests, constantly seeking opportunities to follow up on their experience.
- Provide employees with the tools and environment they need to deliver the company experience.
- Develop and implement strategies and practices that support employee engagement.
- Create the company experience for guests in the assigned food and beverage outlets.
- Coordinate the set-up of bar and lounge areas in accordance with company standards.
- Confirm daily specials and new menu additions with the executive chef.
- Supervise service provided and coach employees on effective service techniques.
- Inspect the bar and lounge areas on an ongoing basis and take appropriate steps to ensure facilities meet or exceed company standards at all times.
- Respond to customer concerns.
- Work to achieve revenue and profit goal.
- Assist in the implementation of the sales and marketing plan for the outlet by keeping current on competitors on a regular basis.
- Increase sales by coaching employees on effective sales techniques.
- Maximize productivity by using forecasting techniques to adjust scheduling.
Requirement
- Performance management.
- Supervisory abilities- Demonstrate ability to relate to, communicate with and motivate employees to sustain high performance and quality levels.
- Skillful Planning- Skillfully determine whether tasks should be attempted, identify the most effective way to complete the task, and prepare to overcome expected difficulties.
- Entrepreneurial skills.
- Project management skills.
- Minimum of 2-3 years.
Application Closing Date
29th November, 2013
How to Apply
Interested and qualified candidates should:
Click here to apply online