Virgin News is recruiting suitably qualified candidates to fill the position below:
Job Title: Guest Relations Officer (Female)
Location: Lagos
Job Description
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards
- Hold meetings with new and existing clients
Application Closing Date
30th May, 2019.
How to Apply
Interested and qualified candidates should send their Application Letter and CV to:
[email protected]