Mona Studios, a foremost photography studio based in Abuja that offers image development with experience in supporting fashion shows, weddings, corporate and social events and has its core value embedded in customer-focused solutions. In other to meet our customers demands, we are recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Abuja
Responsibilities
- Adhere to and manage the approved budget, Maintain an orderly workflow according to priorities.
- Answer calls and respond to emails
- Handle customer inquiries both telephonically and by email
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system
- Update existing customer information
- Process orders, forms and applications
- Identify and escalate priority issues
- Follow up customer calls where necessary
Requirements
- Experience in providing customer service support.
- Excellent knowledge of management methods and techniques
- Proficiency in English.
- Awareness of industry’s latest technology trends and applications.
- Ability to think strategically.
- Strong client-facing and communication skills.
- Location: Abuja (for residents only)
Additional Information:
- Weekdays and Saturdays work required.
- Shift is inclusive and flexible.
Remuneration
Salary (negotiable and based on experience);
Application Closing Date
18th April, 2019.
Method of Application
Interested and qualified candidates should send their CV to:
[email protected]