OTENS Farm is currently seeking application from suitably qualified candidates to fill the position below:
Job Title: Process Improvement Manager
Location: Lagos
Job Description
- The process improvement manager position is responsible for leading the continuous improvement initiatives of the claims department.
Essential Functions
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Support development of, refine and document claims department policies and practices. develop and promote adoption within the organization of claims best practices.
- Implement smooth, speedy and efficient workflow in all areas of the claims department. coordinate with division workflow manager to coordinate the claims department’s imaging/workflow program and related systems to ensure successful implementation and ongoing maintenance and support.
- Develop and manage claims department training and quality assurance, including supervision of the training coordinator and the quality assurance coordinator.
- Manage and monitor senior business analysts and claim system development, enhancements, process and system procedure guides.
- Assist vice president with managing, selecting and negotiating contracts, services and pricing for claims department vendors.
- Perform special studies and projects to improve claims assumptions, adjudication and practices.
- Assist in problem-solving on related topics between user departments,service departments.
- Assist in research and theory testing.
Competencies
- Problem Solving/Analysis.
- Technical Capacity.
- Leadership.
- Thoroughness.
- Customer/Client Focus.
- Organizational Skills.
- Presentation Skills.
Application Closing Date
21st May, 2019.
How to Apply
Interested and qualified candidates should send their CV to:
[email protected]