Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality.
We recruiting to fill the position below:
Job Title: Brand Store Manager
Location: Nationwide
Job Description
- Directs the profit, sales, and costs of a retail store while maintaining an environment focused on the customer.
- Trains new and existing employees in customer service, brand awareness, and store policies to offer the best shopping experience.
Job Duties
- Oversees and manages store staff, including recognizing new training opportunities, providing feedback, enhancing sales abilities, and developing staff members
- Oversees assistant management positions and communicates store goals clearly with them
- Develops sales plans of action together with assistant store managers
- Communicates store goals, brand awareness, and company messages to team members while promoting product knowledge
- Assesses team member performance and delivers performance reviews
- Makes changes to team member status and job duties
- Recruits, hires, and trains new store staff
- Keeps costs minimal while remaining accountable to profits
- Creates a customer-service focused environment where the best possible customer experience is top priority
- Ensures that employee training and work habits center on customer service
- Reports sales, visual presentations, team member development, and store performance figures to regional director
- Creates employee schedules and manages hourly employee time recording and payroll
- Ensures that visual marketing and merchandising of store meets established brand standards
- Ensure store promoters’ (if any) Performance and managing them properly
- Ensure Maintenance and Security of All Brand Stores in Lagos
- Ensure Good Merchandizing / presentation / aesthetics of all Brand stores in Lagos
- Ensure Business Development opportunities for each Store
- Ensure to have Operators Products (Business/SIM/data etc) sold in Stores with their promoters
- Liaise / coordinate with Mall managers / owners – maintain good relation
- Coordinate with store renovation vendors and renovation of new store / scouting and finding new vendors
- After Sales Service - Ensure that all stores work as Afrione Collection point for service
Skills and Qualifications
- Previous Management Experience,
- Degree Preferred,
- Team Building,
- Customer Service
- Fantastic Customer-Service Skills
- Previous Employee Training Experience,
- Sales Experience,
- Goal-Oriented,
- Visual Merchandising Skills,
- People Management,
- Strong Communication Skills,
- Self-Motivated,
- Friendly,
- Enthusiastic,
- Ability to Work in a Rapidly Changing and Stressful Environment,
- Hiring and Staffing Experience,
- Computer Skills,
- Previous Retail Experience Desirable.
Application Closing Date
20th June, 2019.
How to Apply
Interested and qualified candidates should send their Resume to:
[email protected] using the "Job Title" as the subject of the mail.