Human Capital Partners (HCP) - Our client is a technology-enabled logistics company that offers reliable and secure parcel shipping services within Nigeria. As part of on-going initiatives to strengthen its operations and enhance its capacity to achieve its goals, they seek to recruit a dynamic, exceptional and results-oriented professional to fill the position below:
Job Title: Relationship Manager
Location: Lagos
Responsibilities
- Understand customers’ needs and develop plans to address them
- Resolve customers’ complaints quickly and effectively
- Identify key staff in client companies to cultivate profitable relationships
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, delivery, payment and customer service processes
- Manage customer business communication and collaborate to ensure customer satisfaction
- Handle and follow-up with customers’ invoice and payment
- Handle daily, weekly and monthly reconciliation issues with customers
Requirements
- A first degree in any discipline from a reputable institution
- Minimum of 5 years Sales/ Marketing experience
- Excellent use of Microsoft Office applications
- Excellent written and oral communication skills
- Strategic thinker with good analytical and problem solving and skills
- High self-organisation and self-motivation
- Process driven and goal oriented with ability to work under little or no supervision
- A change agent and influencer with strong research orientation.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to:
[email protected] using the Job Title as the subject of the mail.