Human Capital Partners (HCP) - Our client is a technology-enabled logistics company that offers reliable and secure parcel shipping services within Nigeria. As part of on-going initiatives to strengthen its operations and enhance its capacity to achieve its goals, they seek to recruit a dynamic, exceptional and results-oriented professional to fill the position below:
Job Title: Order Management Officer
Location: Lagos
Responsibilities
- Ensure adherence to appropriate order flow and service-level agreements
- Communicate with all interfacing team and customers in a professional and concise manner
- Manages customers order from end to end
- Track and report order statuses while making sure orders ship are without issue
- Research and resolve chargebacks from customers to prevent future occurrences
Requirements
- A first degree in any discipline from a reputable institution
- Minimum of 2 years Order management/ supply chain operations experience
- Excellent use of Microsoft Office applications
- Process driven, organised and customer-centric
- Good time management, analytical and critical thinking skills
- Excellent written and oral communication skills.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to:
[email protected] using the Job Title as the subject of the mail.